Q: Who is eligible to purchase Speediance Care?
A: You qualify if you meet all of the following:
Regions: United States
Devices & Channels: Gym Monster, Gym Monster 2 and Gym Monster 2S main units sold via Speediance official website, Amazon Official Store, and other authorized local channels
Timeframe: Your device is still within the original 2-year manufacturer's warranty
Q: When do Speediance Care benefits take effect?
A: Benefits have different effective timelines:
Extended warranty coverage + free on-site repair: Takes effect after the original manufacturer's warranty expires, extending coverage for 12/24 months based on your plan.
Free resistance rope replacement + VIP customer support: Effective immediately on purchase date, valid until the end of the extended warranty.
Complimentary 1-month Wellness+ membership: Redeemable within 12 months of purchase, valid for 1 month after activation.
Q: Why is the 4-year version recommended?
A: The 4-year plan offers longer coverage, better cost-effectiveness (only $50 more), and only one protection plan can be purchased for the same device. After purchasing the 3-year plan, you cannot buy the 4-year plan. It is recommended to choose the 4-year plan directly.
Q: Can the free home service be used within the first 2 years?
A: No. The free on-site service benefit can only be used during the 25th–36th months (3-year version) or the 25th–48th months (4-year version); the first 2 years are covered by the original manufacturer's warranty policy.
Q: Does it cover accidental damage (such as screen breakage)?
A: No. This plan continues the original manufacturer's warranty standard and does not cover damage caused by human accidents or commercial use.